Streamlining Agent Efficiency
Dive into the future of support with our latest innovation, Contact Center
Get a demoSimplifying Tasks for Contact Center Agents
Efficiency & Automation
Streamlined Conversations:
Automated handling rules for swift resolutions.
Smart Responses:
Pre-written responses and AI assistance.
Organized Interactions:
Seamless categorization and organization.
- See 30% improvement in agent CSAT
- Save 50% in overhead in the call center
& Analytics
Team Collaboration:
Foster collaboration with internal notes, mentions, and specialized teams.
Analytics & Insights:
Comprehensive reports for agents, labels, channels, and teams.
Advanced Agent Features:
AI-powered virtual agents, voice messaging, video calls, and
screen sharing
Future-Ready Solutions
Multilingual Support: Break language barriers with two-way auto-translate.
Future-Ready Integration: Seamlessly integrate with and analytics, CRM, or contact center platform.
Omni-Channel Support: Engage customers on various platforms - web, SMS, social media, email and more.